Forum : Cisco 7960G, SIP, NAT, Qualify and Unreachable

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Cisco 7960G, SIP, NAT, Qualify and Unreachable

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muphati - New Member

7:05 am - March 19, 2009

posts 2

I just started trying to use the qualify=yes option on my Cisco 7960 SIPphones. Of the 13 I have, 2 of them seem to loose their registration withasterisk on a regular basis. I see lots of these lines:

-- Registered SIP '3030' at 62.74.107.1 port 58825 expires 60

in my console. But I only see them for 2 extensions. Never see them for theother 11. All 13 phones have the exact same configuration with the exceptionof the extension number in sip.conf and on the phone itself.

I have no idea why these 2 phones refuse to stay constantly connected likethe others.

So I am trying to use 'qualify' to get * to "ping" them to keep themregistered/connected.

I tested it on my phone which is not one of the 2. As soon as I reloadedsip.conf, I got this:

NOTICE[1087584960]: Peer '3044' is now UNREACHABLE!

And 'sip show peers' shows:

3044/matthew304  62.74.107.1      D   N      255.255.255.255  44854UNREACHABLE

and calls to that phone get pushed to the 'unreachable' category in mydialplan.

Its been like that for the past 20 min. Why isn't anything happening?Should't I be getting some notice every 2 seconds (the qualify default) thatsomething is happening?

Thanks,

Arron morton - New Member

7:10 am - March 19, 2009

posts 1

Try Something Like this

Without a trace, its hard to guess at what might be happening. Firstguess is... - the 7960 defaults to registering every 600 sec (SIPDefault.cnf) - your firewall next to the 7960 has a short udp timeout value and   drops the table entry - * can't ping it (regardless of the qualify setting) as the firewall   is blocking the path

My 'sip show peers' is like:Name/username    Host            Dyn Nat ACL Mask             Port     Status3021/3021        216.223.173.111  D          255.255.255.255  5060     Unmonitored3020/3020        216.223.173.111  D          255.255.255.255  5060     Unmonitored3015/3015        217.15.121.42    D   N      255.255.255.255  5060     OK (193 ms)3014/3014        217.15.121.42    D   N      255.255.255.255  5060     OK (193 ms)

where the 3015 & 3014 exten's are qualify=yes. They are behind aLinksys FW.

Not sure why your display is not showing port 5060 though.

You might change the SIPDefault.cnt to something like 120 to seeif that impacts it at all.
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